amavi Privacy Policy

This page describes what we collect when you use amavi and how we keep that data protected. We at amavi collect personal information only when you create an account, verify your identity, make deposits, or request withdrawals. Our privacy practices are designed to keep your account secure, comply with applicable regulations across supported jurisdictions, and give you control over your data at all times.

We collect information directly from you — your email, password, full name, date of birth, government ID (KTP or passport), phone number, and payment method details. We also collect information about your activity on amavi: which games you access, your betting history, your deposits and withdrawals, and your account login times. This activity data helps us prevent fraud, verify account legitimacy, and provide accurate transaction records for your review.

Our amavi servers and data processors may sit outside your jurisdiction, but we apply the same security standards everywhere. We never sell your personal data to third parties. We share data only with payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) and fraud-prevention services, all bound by confidentiality agreements. You have the right to access, update, or request deletion of your amavi account data at any time.

What data we collect on amavi

We collect identity information during account signup. You provide your email address, create a password, and submit your full name, date of birth, and phone number. During verification, you upload a photo of your government ID (KTP or passport). We cross-reference your ID against your phone number and payment method to confirm your identity matches. This verification is mandatory before your first deposit on amavi.

We collect payment information when you link a payment method to amavi. For e-wallet deposits (DANA, e-wallet, mobile banking, local payment, online payment), you authorize a connection and we store a reference to your account. For e-wallet deposits, we log each transaction code and amount. For virtual-account transfers (mobile banking, local payment, online payment, e-wallet), we store the virtual account number assigned to you and record each transfer you make. We never store your full banking credentials or PIN — only references that allow us to process deposits and verify withdrawal destinations.

We collect activity information automatically. Every time you log into amavi, we record the login time, device type (Android / iOS / desktop), and IP address. When you place a bet or make a withdrawal, we log the time, amount, game or payment method, and outcome. We store your complete betting history so you can review past activity and verify transactions. We also collect basic usage data: which sections of amavi you visit, how long you spend in each section, and which games you select.

How we use your data on amavi

We use identity information to verify you are who you say you are and to prevent fraud. When you request a withdrawal, we cross-reference your withdrawal destination against your registered payment method to ensure the funds go to an authorized account. We use your email and phone number to send you account notifications: login alerts, deposit confirmations, withdrawal status updates, and support messages. You can manage these notifications in your amavi account settings.

We use payment information to process your deposits and withdrawals. Your payment method is linked to your amavi account, and we send deposit and withdrawal requests to the appropriate processor (mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, or your chosen virtual account provider). These processors are third parties and handle the actual money transfer. We use activity information to calculate your account balance, verify transaction legitimacy, detect unusual patterns that may indicate unauthorized access, and generate your betting history report.

Third parties and data processors

We work with third-party payment processors to handle deposits and withdrawals on amavi. When you deposit via online payment, e-wallet, mobile banking, local payment, or online payment, those companies process the transaction and we receive a confirmation. When you use e-wallet, your banking app initiates the transfer and we log the transaction on our end. When you use a virtual account (mobile banking, local payment, online payment, e-wallet), the bank processes the transfer and we verify it on our systems. All payment processors are bound by confidentiality agreements and use your data only to complete transactions.

We work with fraud-prevention services to protect amavi accounts from unauthorized access and identity theft. These services analyze login patterns, device fingerprints, and transaction history to detect suspicious activity. If fraud is suspected, we may temporarily restrict your account pending verification. We also work with security auditors who periodically test our systems for vulnerabilities. These third parties access only the data necessary to perform their function and are contractually obligated to keep it confidential.

Your rights and account data access on amavi

You have the right to access all data we hold about you on amavi. Log into your account, navigate to Account Settings, and select Data Export. We generate a file containing your personal information, payment method records, and complete betting history. This file is available for download immediately. You can use this export to verify the accuracy of your information or transfer it to another service.

You have the right to update your personal information on amavi. If your phone number changes, your email address changes, or you need to update your payment method, log into Account Settings and edit those fields. Identity information (name, date of birth, KTP/passport number) cannot be changed after verification for fraud-prevention reasons. If your identity information has changed (e.g., due to legal name change), contact our support team with documentation.

You have the right to request deletion of your amavi account. Log into Account Settings and select Close Account. We permanently delete your account, personal information, and betting history within thirty days, subject to applicable legal holds for fraud investigation or regulatory compliance. After deletion, you cannot recover your account or any data associated with it. We retain minimal technical logs (IP addresses, timestamps) for security purposes, but all personal information is removed.

Cookies and automated data collection on amavi

Our amavi platform uses cookies to keep you logged in across browser sessions, remember your language preference, and track basic usage analytics. Essential cookies — such as session tokens — are necessary for amavi to function. You cannot disable these without losing login functionality. Analytics cookies help us understand how you use the platform so we can improve performance and user experience. You can disable analytics cookies in your browser settings without affecting your ability to use amavi.

We use web analytics tools to measure traffic to amavi, track which sections of our platform are most visited, and identify technical issues. These tools use cookies and similar tracking technologies. We do not use analytics data to build advertising profiles or share it with advertisers. We also use login security cookies to detect unusual access patterns and protect your account from unauthorized use.

Data security and account protection

We at amavi protect your data using industry-standard encryption. All data transmitted between your device and our servers is encrypted using TLS (Transport Layer Security). Your password is hashed and salted before storage, meaning we cannot read your password even if our databases are compromised. Your payment method details are encrypted and stored separately from your account information.

We recommend enabling two-factor authentication (2FA) on your amavi account for added security. When 2FA is active, you receive an SMS code each time you log in from a new device. This prevents unauthorized access even if someone learns your password. We also recommend using a strong, unique password — at least 12 characters combining letters, numbers, and special characters — and changing it every 90 days.

Jurisdiction and applicable law

Our amavi servers may be located in multiple jurisdictions, including outside Indonesia. Data transfers between your device, our servers, and our payment processors may cross jurisdictional borders. We apply consistent privacy and security standards regardless of server location. Your data is protected by our amavi Privacy Policy and applicable data protection laws in supported jurisdictions.

Our services are available only where local law permits. We do not offer our services in jurisdictions where online wagering is prohibited. Users are responsible for verifying that access and use of amavi comply with their own jurisdiction's law. If your jurisdiction has specific data protection rights (such as GDPR-style data subject rights), those rights apply in addition to our standard amavi privacy practices.

Contact and support

If you have questions about our amavi Privacy Policy, your data on amavi, or how to exercise your rights, contact our support team. You can reach us through the Contact section on our website or by email. We respond to all privacy inquiries within fourteen business days. If you believe we have mishandled your data or violated your privacy rights, you can file a complaint with our support team, and we will investigate and respond.

Summary: Our amavi privacy commitment

We at amavi collect personal, payment, and activity data only to verify your identity, process transactions, prevent fraud, and provide account records. We never sell your data to third parties or advertisers. We share data only with payment processors (DANA, e-wallet, mobile banking, local payment, online payment, e-wallet, mobile banking, local payment, online payment, e-wallet) and fraud-prevention services under strict confidentiality agreements. We protect your data with encryption and encourage you to use two-factor authentication for account security.

You have full control over your amavi data. You can access your information at any time, update personal details, or request complete deletion of your account. We retain your betting history for as long as your account is active so you can review your transaction records. After account closure, we delete your personal information within thirty days while maintaining minimal technical logs for security and regulatory compliance.

Our Privacy Policy is current as of this publication date and may be updated to reflect changes in our data practices or applicable law. We will notify you of material changes via email to your registered address on amavi. Your continued use of our platform after a privacy policy update constitutes acceptance of the new policy. If you have questions about your privacy on amavi or wish to exercise your rights, contact our support team.